Customer Service Coordinator (French)

Leeds
£ 20,000.00 - £ 22,000.00
25 Days Holiday + Bank Holidays

Customer Service Coordinator (French Speaking)- Leeds, Full Time Position, Excellent Working Environment, 25 Days Holiday + Bank Holidays, Salary £20k - £22k

We are currently recruiting for a French Speaking Customer Service Coordinator to join our vibrant team based in the Leeds area. Our client is a very well-established company going through a period of growth, offering an excellent opportunity to gain experience in a fast-paced, international, customer- driven organisation.

As the French Speaking Customer Service Coordinator, you will be:

  • Working closely with new customers and managing their deployment from start to finish
  • Setting expectations with customers and advising them on service deliverable and processes
  • Dealing with customers via phone and email and occasional face to face interaction
  • Managing communication with the customer and ensure they are updated at every stage of the project
  • Regular liaison with field-based engineers and ensure they have everything they need to complete their work.
  • Liaising with France and UK customers

The successful French Speaking Customer Service Coordinator will have:

  • You must be fluent in French, both verbal and written communication
  • You must also be fluent in English, both verbal and written communication
  • Customer Service Focused
  • Strong planning and project management skills
  • Results orientated and focused.
  • Logical thinker
  • Ability to prioritise, particularly at busy periods
  • A team player, with an efficient and proactive approach.
  • Smart appearance and professional attitude.

What are we offering?

  • £20k - £22k Salary
  • 25 Days Holidays + Bank Holiday
  • Excellent Working Environment

Customer Service Coordinator (French Speaking)- Leeds, Full Time Position, Excellent Working Environment, 25 Days Holiday + Bank Holidays, Salary £20k - £22k

In respect to the above role(s), James Wilcockson Associates Ltd (JWA) operates as an Employment Agency